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Frequently Asked Questions
General Questions
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Using your Tent
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Details & Specifications
How do I pitch a Hilleberg tunnel tent?
When using a footprint, which side goes up?
How do I pitch the inner tent separately?
With the tent pitched can the inner tent be partially unhooked?
My tunnel tent is noisy, in strong winds, what can I do?
How tight should the door band be on my tent?
How tight should the ground straps be on my tunnel tent?
My tent has seen a lot of heavy use, how can I re-treat the fabrics?
My tent is dirty. How do I clean it?
How do I use a line runner?
My pole broke, what do I do?
My zipper doesn’t work, how do I fix it?
How do I attach a line runner?
How do I attach the Footprint?
Why do the footprints on the Anjan, Rogen, and Niak tents not cover the vestibule?
My tent is paler after a lot of time in the sun, what happened?
How do I roll my outer tent door?
How do I replace the shock cord in my pole?
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